Front Desk /Floor Manager

We are seeking a responsible, experienced front desk/ floor manager to join our growing organization. In this position, you will be responsible for welcoming employees and guests, managing all front-desk duties, and assisting the support staff.

Job Duties:

• Receive and route phone calls

• Be a point of contact for employee requests and escalate them as directed

• Fulfill administrative roles including maintaining logs and inspecting cleanliness.

• Monitor the front desk and ensure all visitors comply with all security & COVID-related protocols.

• Ensure availability at the front desk.

• Oversee mail deliveries, packages, and couriers.

• Serve visitors by greeting, welcoming, and directing them appropriately.

• Inform visitors by answering or referring inquiries.

• Assist the support staff in maintaining the professional and consistent standards expected so as to provide a high level of customer focus to meet the business needs.

• Any other duties assigned by Line Manager

• Provide weekly status and overview of activities to line manager

Requirements:

• Must be a graduate or equivalent.

• Must be conversant with Microsoft Office.

• Prior experience in a similar role will be preferred.

• Excellent verbal and written communication skills including spoken English.