We are seeking a responsible, experienced front desk/ floor manager to join our growing organization. In this position, you will be responsible for welcoming employees and guests, managing all front-desk duties, and assisting the support staff.
Receive and route phone calls
Be a point of contact for employee requests and escalate them as directed
Fulfill administrative roles including maintaining logs and inspecting cleanliness.
Monitor the front desk and ensure all visitors comply with all security & COVID-related protocols.
Ensure availability at the front desk.
Oversee mail deliveries, packages, and couriers.
Serve visitors by greeting, welcoming, and directing them appropriately.
Inform visitors by answering or referring inquiries.
Assist the support staff in maintaining the professional and consistent standards expected so as to provide a high level of customer focus to meet the business needs.
Any other duties assigned by Line Manager
Provide weekly status and overview of activities to line manager
Must be a graduate or equivalent.
Must be conversant with Microsoft Office.
Prior experience in a similar role will be preferred.
Excellent verbal and written communication skills including spoken English.