Assistant Manager - Administration

Overview
At 7Vals, our success depends on our people, productivity, and processes. We are currently seeking an experienced Office Administrator who can seamlessly blend administration with a deep sense of hospitality and service. The ideal candidate is passionate about enhancing employee experiences, maintaining a welcoming office environment, and efficiently managing behind-the-scenes operations like events, procurement, cleanliness, and facility management. Experience in the hospitality industry will be a significant plus.

Objectives of this Role

• Deliver Exceptional Employee Experience: Foster a positive and welcoming office atmosphere by embracing hospitality principles, ensuring that employees and guests feel valued and well-supported.
• Manage Office Operations: Oversee general office management, ensuring operational efficiency, effective communication, and streamlined processes.
• Event Coordination: Act as the focal point for planning and executing company-wide events, ensuring smooth logistics and memorable experiences.
• Facility and Vendor Management: Handle facilities management, including space planning, cleanliness checks, vendor relations, and procurement. Build and maintain strong vendor partnerships.
• Administrative Support: Generate and distribute memos, letters, spreadsheets, and reports. Manage billing processes, client databases, and invoice tracking.
• Security and Maintenance Oversight: Ensure office security protocols, cleanliness, and maintenance tasks are consistently met.
• Team Collaboration: Coordinate with office staff and assist managers in creating an enabling and supportive workplace environment.

Key Responsibilities

• Act as a hospitality champion, delivering top-notch service to employees and guests.
• Oversee office maintenance, ensuring cleanliness, security, and a well-organized workspace.
• Proactively handle procurement, from office supplies to event-related materials, ensuring efficient resource utilization.
• Monitor and report on consumption of office resources, optimizing cost management.
• Lead and manage backstage operations like scheduling office boys, overseeing pantry and kitchen services, and managing internal checklists.
• Serve as the primary liaison between the company and building management, handling all communication and issue resolution.
• Organize and manage travel arrangements, meetings, and appointments as needed.

Skills and Qualifications

• Hospitality experience preferred, with a strong focus on service delivery and employee engagement.
• Proven administrative experience in a corporate environment.
• Exceptional written and verbal communication skills.
• Strong time-management and multitasking abilities.
• Proficiency in Microsoft Office and the ability to quickly learn new software.
• Excellent interpersonal skills with a passion for fostering positive workplace interactions.
• Highly organized, detail-oriented, and able to handle unexpected challenges with a problem-solving mindset.