We build cutting-edge Cloud-based products which are used by thousands of companies around the world, predominantly in the US, Canada, Europe, and Australia. Our customers include NASA, 3M, Disney, Amazon, and many others. With such a diverse user base, there are countless ways to make an impact for both your career and our fast-growing organization.
We are looking for a Manager IT Cloud Systems to support integrations of cloud applicants (Zapier) used across teams (Engineering, Sales, Product, Marketing and Customer Success)
Responsibilities:
Understand business requirements by communicating with internal stakeholders spanning across multiple geographies (primarily US and Pakistan) and business teams
Ability to configure cloud applications for achieving needed outcomes eg, customize forms or create workflows in Zendesk
Make use of best practices dealing with APIs and systems like Zapier
Install and configuring apps in cloud systems e.g. installing AssetSonar app from JIRA’s marketplace
Understand and ensure data integrity when dealing with cloud solutions e.g. Zoho CRM + Zendesk + Gmail + Internal ERP integrations and dataflow
Requirements:
2+ years of work experience (senior position available for those with 10+ years of experience)
BS Computer Sciences or equivalent from an accredited university
Demonstrable creative thinking and problem-solving abilities
Experience working with clients, product, and engineering teams
Ability to solve technical problems
Experience in driving partnership/collaboration that resulted in win-win solutions
Must have strong communication skills.