Manager IT - Cloud Systems

  • Lahore, Punjab, Pakistan
  • Engineering/ Development

We build cutting-edge Cloud-based products which are used by thousands of companies around the world, predominantly in the US, Canada, Europe, and Australia. Our customers include NASA, 3M, Disney, Amazon, and many others. With such a diverse user base, there are countless ways to make an impact for both your career and our fast-growing organization.

We are looking for a Manager IT Cloud Systems to support integrations of cloud applicants (Zapier) used across teams (Engineering, Sales, Product, Marketing and Customer Success)


Responsibilities: 

  • Understand business requirements by communicating with internal stakeholders spanning across multiple geographies (primarily US and Pakistan) and business teams

  • Ability to configure cloud applications for achieving needed outcomes eg, customize forms or create workflows in Zendesk

  • Make use of best practices dealing with APIs and systems like Zapier

  • Install and configuring apps in cloud systems e.g. installing AssetSonar app from JIRA’s marketplace

  • Understand and ensure data integrity when dealing with cloud solutions e.g. Zoho CRM + Zendesk + Gmail + Internal ERP integrations and dataflow

Requirements:

  • 2+ years of work experience (senior position available for those with 10+ years of experience)

  • BS Computer Sciences or equivalent from an accredited university

  • Demonstrable creative thinking and problem-solving abilities

  • Experience working with clients, product, and engineering teams

  • Ability to solve technical problems

  • Experience in driving partnership/collaboration that resulted in win-win solutions

  • Must have strong communication skills. 

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